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Hotel Santa Chiara Venice, Venice
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Key details
About the Hotel
Santa Croce 548,
Venice,
Italy,
30135,
Veneto
Hotel Santa Chiara is a 4-star Venice hotel located in a historic building that has been part of Venetian history for over five centuries. This hotel features thoughtful amenities including private parking on request and a panoramic terrace overlooking the Grand Canal.
Rooms & Amenities
All guestrooms at Hotel Santa Chiara feature premium bedding, pillow menus, and modern amenities such as free WiFi and air conditioning. Some rooms offer unique views of the Grand Canal, Rio Novo Canal, or the Papadopoli Gardens, enhancing the guest experience with a genuine Venetian ambiance.
Dining & Refreshments
Guests can enjoy a continental breakfast that includes fresh ingredients and a variety of options ranging from bacon and eggs to pancakes and French toast. The hotel also provides an à la carte dining experience and has a bar with a selection of drinks, ideal for unwinding after a day of exploration.
Leisure & Design
Hotel Santa Chiara features a spacious courtyard adorned with flowers and a fountain, providing a serene environment for relaxation. The hotel also includes large common areas enriched by sculptures and paintings, both modern and antique, blending historical elements with contemporary style.
Location & Transportation
The hotel offers convenient access to public transport, with the Piazzale Roma bus station just a 2-minute walk away, and is adjacent to the ferry terminal. Nearby landmarks include the Church of San Simeone Piccolo and the Natural History Museum, ensuring guests have ample opportunities for sightseeing.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay!
“The room was exceptionally clean and well-equipped, featuring a coffee machine and ample storage space that made our stay very comfortable.” view full review
Excellent Shower
“The bathroom boasted a fantastic shower with great water pressure, making for a refreshing start to every day.” view full review
Delicious Breakfast
“The hotel's breakfast was a good surprise, offering great value and a variety of tasty options to fuel our day.” view full review
Spacious Comfort
“Our room was very spacious and featured a stunning view of the canal, creating a lovely ambiance for relaxation.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Hiking
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Santa Croce 548,
Venice,
Italy,
30135,
Veneto
Map view
street view
Santa Croce 548,
Venice,
Italy,
30135,
Veneto
City landmarks
Bridges
Rialto Bridge
5100 ft
Ponte della Guerra
Canal Grande
4300 ft
Museums
Doge's Palace
1.2
mi
Square
Piazza San Marco
1.2
mi
Church
St. Mark's Basilica
1.2
mi
Museums
Peggy Guggenheim Collection
1.1
mi
Church
Santa Maria della Salute Basilica
1.2
mi
Ruga degli Orefici (Rialto) San Polo
Ponte di Rialto
5100 ft
Bridges
Bridge of Sighs
1.2
mi
Church
St Mary of the Friars Santa Maria Gloriosa dei Frari
2500 ft
Church
San Rocco, Venice
2100 ft
Museums
Natural History Museum
3300 ft
Museums
Gallerie dell'Accademia
4700 ft
Sestiere San Marco 328
St. Mark's Campanile
1.3
mi
Broadway Theatre
Teatro La Fenice
5200 ft
Square
The Ghetto
3700 ft
Church
Church of San Giorgio Maggiore
1.3
mi
Dorsoduro Dorsoduro 190
Dorsoduro
3300 ft
Campo San Biagio Castello 2148
Venetian Arsenal
1.5
mi
Square
Campo Santa Margherita
2500 ft
Gallery
Grassi Palace
4100 ft
VeniceItaly
Cannaregio
3400 ft
Church
Church of San Pantalon
2200 ft
Museums
Museo Correr
1.2
mi
Gallery
Palazzo Cavalli-Franchetti
4800 ft
Campo San Geremia Sede RAI
Palazzo Labia
3000 ft
Museums
Ca' Pesaro International Gallery of Modern Art
4200 ft
Piazza San Marco
Ala Napoleonica
1.2
mi
Libraries
Libraria Aqua Alta
1.4
mi
Nearby
Bridges
Constitution Bridge
400 ft
Restaurants
Bar Autorimessa
600 ft
Piazzale Roma Santa Croce 497
Trattoria Vinatier
900 ft
Santa Croce
Ca' Leon
800 ft
Fondamenta Dei Tolentini - Santa Croce 615 Close to P. Roma-Frari-S. Margherita
Trattoria Alle Burchielle
800 ft
395 Fondamenta delle Burchielle Santa Croce 30175
Bar Mirabar
600 ft
Sestiere Santa Croce 555/A
Antica Osteria Al Leone Alato
700 ft
Sestiere Santa Croce 187
Grecia E Oriente
800 ft
Fondamenta Burchielle Santa Croce 391
Ristorante Pizzeria Al Bacco Felice
1100 ft
Santa Croce 197\e
Trattoria Ai Tre Ponti Di Trevisan B
800 ft
Sestiere Santa Croce 271
Trattoria Da Biasini
800 ft
Fondamente Pagan 271 Tre ponti piazzale roma
Trattoria la Rosa dei Venti
1000 ft
Fondamenta Minotto Santa Croce 164
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great view
friendly staff
noisy room
overpriced
7.8/10
Very good
Rooms
7.2
Location
8.7
Service
8.2
Dining
7.9
Guest reviews
7.8/10
based on 10 reviews
5/5
based on 28 reviews
8.7
8.7/10 based on 1429 reviews
#224 of 415 hotels in Venice based on Tripadvisor
M.
United States of America,
March
2024
7.8/10
My stay at the hotel was a mixed experience. While the room had an excellent view of the Grand Canal and a little balcony, it was overpriced and noisy due to exterior sound. The service, while very friendly and accommodating, could have been improved given the high traffic of tourists. The location was perfect for exploring Venice on foot, but may not be ideal for those who struggle with carrying luggage over bridges. The dining experience was enjoyable, although it could have started earlier for guests with early meetings. Overall, it was a decent stay with some ups and downs.
Rooms
7.0
The room offered an excellent view of the Grand Canal and had a little balcony, but it was overpriced and noisy.
Service
8.0
The staff were very friendly, attentive, and helpful, organizing a private taxi that was one of the most amazing experiences.
Location
9.0
The location was perfect for exploring Venice on foot, but may not be suitable for those with difficulty carrying luggage over bridges.
Dining
8.0
The dining experience was enjoyable and filling, starting a bit earlier would have been convenient for guests with early work commitments.
Facilities
7.0
great view
noisy room
John
United States of America,
February
2024
8.4/10
I had a lovely stay at this hotel by the water taxi stop with a great view of the canal, spacious rooms, and an amazing shower. The staff were incredibly helpful throughout, making our time in Venice enjoyable. The location was convenient for the cruise dock, train station, and bus, though there was a minor unexpected charge at checkout. The dining experience was good, especially from the room, offering healthy dishes.
Rooms
9.0
The room was on the side of the bus station but had a nice amount of space, a great view of the canal, and the shower was amazing.
Service
9.0
The staff were extremely helpful in all matters, making our stay enjoyable.
Location
8.0
The hotel was great for being close to the bus drop off point and the cruise terminal.
Dining
8.0
Dining, especially from the room, was good with healthy dishes.
Facilities
8.0
The facilities were convenient and comfortable.
George
United States of America,
February
2024
8.2/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, close to transport options and the historical city center, but there were unexpected charges during check-out. The service was top-notch, with helpful staff aiding with directions and early room access. The dining experience was incredible with a great menu selection, but there were issues with the room temperature and location of my annex room.
Rooms
7.0
Despite repeated requests, the room was uncomfortably hot due to issues with the air conditioning. Additionally, being located in an annex a couple blocks away from the main building was inconvenient.
Service
9.0
The staff was extremely helpful, providing assistance with directions, early room access, and expediting room preparation. Their service was truly welcoming.
Location
8.0
The hotel's location exceeded expectations, offering easy access to transport options and being very close to the historical city center. However, there were unexpected charges during check-out.
Dining
9.0
The dining experience was incredible, with a seated service from a menu offering a great selection, including American coffee. The room with a view of the canal added to the charm of the meal.
Facilities
8.0
Jack
United Kingdom,
January
2024
8.2/10
I had a fantastic stay at this hotel. The rooms were superb, despite initial concerns about noise. The service was top-notch, with some minor inconveniences around renovations. The location was perfect for exploring Venice, with minor hiccups during checkout. The dining experience was excellent, though with room for improvement in breakfast timing. Overall, a great value for the money.
Rooms
9.0
The rooms were excellent, even though I initially thought there might be noise.
Service
7.0
The staff was very nice and helpful, though there were some disturbances due to renovations.
Location
9.0
The location was perfect and convenient for exploring Venice.
Dining
8.0
The dining experience was excellent with a great selection of fresh foods.
Facilities
8.0
The facilities were great and added to the overall comfort of the stay.
Great location
Minor disturbances
Neville
United Kingdom,
December
2023
7.4/10
The hotel is very close to the train, ferry, and cruise ship terminals, but the rooms, although in the new wing, felt over-modernized with too many electronics and gadgets. It was advertised as a 4-star hotel, but it lacked the expected star quality.
Rooms
6.0
The rooms in the new wing were over-modernized with too many electronics and gadgets. It was a bit confusing to figure out how to operate the shower and drain.
Service
7.0
The front desk staff had no idea about water taxi rates, but they were very accommodating and pleasant. They even had chocolate Santas at reception. They answered all our questions and helped make our stay enjoyable.
Location
9.0
The location couldn't have been better, with the main water-bus stop right outside the hotel doors. It was ideal for transportation to and from the airport and offered glorious views of the Grand Canal.
Dining
7.0
The dining experience had a nice view of the canal, but the menu lacked options like American coffee. The food was varied and generous, although not even water or coffee was complimentary.
Facilities
8.0
The hotel had convenient facilities with a nice view to the canal.
David
United Kingdom,
December
2023
8.6/10
The hotel offers spacious rooms, albeit not in the main building, fronted on the street where buses arrived. The service, from front desk to breakfast staff, was exceptional, catering to all needs very well. The location is ideal for easy access to the cruise port and train station, perfect for those with heavy luggage.
Rooms
8.0
The rooms are basic but spacious, the largest we've stayed in while traveling in Italy.
Service
9.0
The service goes over and above, with exceptionally polite and helpful staff accommodating all needs very well.
Location
9.0
The location is fantastic for transfers to the cruise terminal, especially for those with lots of luggage and ideal for reaching the airport easily.
Dining
8.0
The dining experience is excellent with a la carte options prepared to order, and the lobby and sitting rooms are great for dining or relaxing.
Facilities
The hotel offers great dining options and comfortable lobby and sitting rooms.
Carl
United Kingdom,
November
2023
7.4/10
The hotel's rooms were a bit disappointing regarding size and brightness, but the cleanliness and tranquility were a plus. The service was helpful, especially with a personal touch. The location was excellent for exploring Venice, and the dining experience was enjoyable. The facilities were satisfactory, adding to the overall experience.
Rooms
6.0
The room was tiny, dark, and hot, not meeting the website description; however, it was clean and surprisingly quiet.
Service
8.0
The staff was really helpful and went the extra mile, making the stay more pleasant.
Location
9.0
The hotel's location was excellent for sightseeing and close to transportation hubs, enhancing the overall travel convenience.
Dining
7.0
Dining experience was good, and breakfast was satisfactory, adding to the stay's comfort.
Facilities
7.0
The facilities, though not outstanding, provided a decent level of comfort during the stay.
Paul
United Kingdom,
October
2023
8.2/10
I loved my stay at this hotel! The room had a lovely view of the canal and city, although it was a bit cold at first, even after requesting extra covers. The hotel was conveniently located for easy access from Marco Polo Airport to the city center, perfect for early flights. The service was top-notch, especially when we needed help with a power outage in the room. The dining experience had a great selection of fresh foods with a view of the grand canal, but it could have started a bit earlier for early risers.
Rooms
7.0
The room had a lovely view of the canal and city, but it was initially cold and took some time to warm up even with extra covers.
Service
9.0
The service was exceptional from booking to exploring Venice. The front of house team was super responsive and attentive to our needs, even during unexpected situations like a power outage.
Location
9.0
The location was perfect for travelers needing easy access to and from the airport and just a short walk from the train station. The proximity to water taxis made exploring Venice a breeze.
Dining
8.0
The dining experience offered a great selection of fresh foods with a view of the grand canal, but an earlier start time would have been more convenient for early risers.
Facilities
8.0
The facilities were well-equipped and convenient for a comfortable stay.
Ben
United Kingdom,
May
2023
8.0/10
The hotel is located in a busy area convenient for transportation, but the rooms were a bit worn and the check-in process had some issues. The staff, however, was extremely helpful and welcoming. The breakfast was delicious and energizing, although served in a limited space. A variety of amenities were available, making the overall stay enjoyable.
Rooms
7.0
The rooms, although a bit worn, were very clean and maintained.
Service
9.0
The staff was extremely helpful and welcoming.
Location
8.0
The location was convenient for transportation but lacked a nice view.
Dining
8.0
The breakfast was delicious and provided a good range of options.
Facilities
8.0
A variety of amenities were available to make the stay enjoyable.
Alfred
United Kingdom,
May
2023
7.4/10
The hotel had a perfect location in front of Piazzale Roma with a lovely view of the canal. However, my room experience was initially disappointing as the first room had issues, but after a bit of insistence, a smaller alternative room was provided with a moldy smell, which was not ideal.
Rooms
6.0
The rooms are slightly on the old side but not the worst, especially in touristy places like Venice. Despite the initial setback, the view was lovely and noise-free with closed windows.
Service
7.0
The staff seemed reluctant to address complaints promptly, like the inadequate air conditioner, but they were quite helpful with other services and local recommendations.
Location
9.0
The hotel sits in a perfect location at the Roma Square end of the Grand Canal, incredibly convenient for all transport links and exploring Venice.
Dining
8.0
The dining experience was fantastic with a great variety of food, especially with options for late finishes and checkouts.
Facilities
7.0
The facilities were satisfactory and catered to all necessary amenities for a comfortable stay.
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